Stephen Smith has been the President of five Canadian airlines, including WestJet, Air Canada Zip, Air Toronto, Air Ontario and Rise Air. He was also the Senior Vice President, Customer Experience for Air Canada, where he was responsible for the 14,000 employees who interacted with customers. Now retired, Stephen serves as chair of the Rise Air board and as a board member of the Niagara Custom Crush Studio, a winemaking facility in Vineland, Ontario. Stephen graduated from the University of Waterloo with a Bachelor of Mathematics and from McMaster University with a Master of Business Administration (MBA).